OH MY GOD! At Last the answer to rude and inefficient restaurant waiters. Although I have to admit this may be taking the difficulty in finding good service staff just a tad to the extreme. A new restaurant ‘Baggers’ in Nuremberg in Germany has replaced front of house staff with a fully automated ordering and table service system. Gone is the apron wearing, pen and notebook wielding waiter or waitress of old as each table at ‘Baggers’ has been connected by metal rails to the kitchen. Dishes like "organic beef in buttermilk" and "sausage en croute" glide along the rails to customers, propelled by gravity. Owner Michael Mack has cleverly installed the restaurant kitchen directly beneath the roof of the restaurant. Meals are ordered by restaurant patrons via a touch-screen system that is placed at each table, and the entire restaurant is networked via a computer system. The orders are then registered upstairs in the kitchen and a computer in the cellar keeps track of supply stocks. The system also calculates the likely delivery times for drinks and meals at every table and keeps customers informed. WOW! A bit sterile for my liking, as much as I hate bad restaurant service, who do you argue with if the soup is cold? Then again, restaurant proprietors would probably be more than impressed with the billions of euros in personnel costs that Mack says his patented invention can save. Never again would they have to deal with those frightening words from the head waiter..... “Sorry I can’t make it in to work tonight”. I’d love to experience this restaurant first hand, and find out just how nervous the diners feel as specially made hotpots slide down the 15-foot steel spirals, using nothing but the forces of gravity, before coming to a slow stop on rails slanted upwards at their tables. I bet they are selling a hell of a lot of pre-dinner drinks! Ah well, at least for the time being the chefs and kitchen staff still have a job. But what about clearing? Perhaps the customers are supposed to clear their own table on the way out?
Saturday, September 15, 2007
Goodbye Cruel Waiter!
OH MY GOD! At Last the answer to rude and inefficient restaurant waiters. Although I have to admit this may be taking the difficulty in finding good service staff just a tad to the extreme. A new restaurant ‘Baggers’ in Nuremberg in Germany has replaced front of house staff with a fully automated ordering and table service system. Gone is the apron wearing, pen and notebook wielding waiter or waitress of old as each table at ‘Baggers’ has been connected by metal rails to the kitchen. Dishes like "organic beef in buttermilk" and "sausage en croute" glide along the rails to customers, propelled by gravity. Owner Michael Mack has cleverly installed the restaurant kitchen directly beneath the roof of the restaurant. Meals are ordered by restaurant patrons via a touch-screen system that is placed at each table, and the entire restaurant is networked via a computer system. The orders are then registered upstairs in the kitchen and a computer in the cellar keeps track of supply stocks. The system also calculates the likely delivery times for drinks and meals at every table and keeps customers informed. WOW! A bit sterile for my liking, as much as I hate bad restaurant service, who do you argue with if the soup is cold? Then again, restaurant proprietors would probably be more than impressed with the billions of euros in personnel costs that Mack says his patented invention can save. Never again would they have to deal with those frightening words from the head waiter..... “Sorry I can’t make it in to work tonight”. I’d love to experience this restaurant first hand, and find out just how nervous the diners feel as specially made hotpots slide down the 15-foot steel spirals, using nothing but the forces of gravity, before coming to a slow stop on rails slanted upwards at their tables. I bet they are selling a hell of a lot of pre-dinner drinks! Ah well, at least for the time being the chefs and kitchen staff still have a job. But what about clearing? Perhaps the customers are supposed to clear their own table on the way out?
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment